How to reset (when spinning circle keeps spinning or a blank screen appears):
Why does this happen?
- This may happen if you have not used the app for several days / weeks.
- This may happen if the application or website has been updated since you last logged in.
What to do on the mobile app?
- Delete the app and re-install. (Note: Deleting the app from your phone will not result in any data loss).
What to do on the desktop website?
- If you get the spinning circle on the AGRIS Sales website, try clearing your browser history and cache.
- Reload the AGRIS Sales website after clearing your history.
- See the instructions below.
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If nothing seems to work, reach out to your IT department:
- Have your IT department restart the agent service. Here is a brief instruction for restarting the agent:
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