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Overview

Use this job aid to perform account balance inquiries for a name id.

To perform an account balance inquiry:

  1. From the Toolbar, click Accounts Receivable.
  2. From the Accounts Receivable menu, select Account Balance Inquiry.
  3. In the Name Id box, click Lookup or type * and press Enter, and then select the name id, or type the name id you want to inquire on .
  4. Click OK.
  5. Highlight the Location and then click Select.
  6. Select a Display Option (1-10).
  7. Answer the questions based on the selection from step 6.