AGRIS™ Product Suite | Easy Upgrade Instructions | Version 17.4.0
Upgrading from AGRIS 9.5.0.x and higher to 17.4.0
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CRITICAL CHANGE: New for users upgrading from 9.5.0.x:
The installation of AGRIS 17.4.0 will change the location of SYSMENU.EXE. This can impact scheduled tasks and environments where AGRIS operates as a published application in Citrix or Remote Desktop. User intervention may be required to address system pathing issues if they arise.
TIP: Download the install package in advance (see STEP 1) as this can take some time to complete (download is approximately 508MB). There is no impact on users by simply downloading the install package (SETUP.EXE), so users can remain in the system during this step. Users will need to exit AGRIS while AGRIS 17.4.0 is installing (Sections B – D).
TIP: If there are standalone computers to update (e.g., remote oneWeigh workstations), complete Steps 1-4 on those units and perform all steps locally on the standalone machine.
TIP: This document assumes an existing installation of AGRIS 9.5.0.x or higher is already in place and that all machines running AGRIS meet the system requirements of the new release.
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Since AGRIS installs are cumulative, applying the latest one can help ensure that you are getting the most out of the system. There are 5 major steps associated with the upgrade process. This document will guide you through performing those steps correctly and in the recommended order.
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Note: If necessary, an AGRIS 17.4.0 Install CD may also be requested from the Technical Assistance Center by calling 800-366-2474 or emailing mysupport@culturatech.com.
- Go to the console of the AGRIS database server and open a Web browser (e.g., Internet Explorer).
- Blank out the address line, then type in https://culturana.force.com/ and press Enter.
- Sign in to the Greenstone Community with your credentials.
- If you have not already signed up for the Community, then click the Register option on the upper right-hand side of the Window. New registration reviews and approvals usually occur within 8 business hours.
- In the search at the top, type "AGRIS 17.4.0 IS AVAILABLE" or click HERE. Right-click on the Download link for 17.4.0 and choose 'Save Target As…' or 'Save link as…'
- To download to the desktop, click Desktop on the left side of the window and then click Save on the bottom, right side. Do not rename the file.
- If an older Setup.exe file is found, click "Yes" when prompted to overwrite the file.
- If you administer Citrix and/or Terminal Servers, you may wish to download Setup.exe directly to the Apps\AGRISDIST folder for installation via the network on those machines.
- Alternatively, you may find it easier to simply download the Setup.exe to the desktop of each server instead of trying to browse to Setup.exe via the network. If so, just repeat Steps 1-5 on each of the servers.
- The AGRIS 17.4.0 installer will begin downloading. This will take several minutes.
- There may be Service Packs or Software Updates available for 17.4.0. Please review the Service Pack page on the Community site to determine if updates are available and how to load them.
- When the download is complete, move or copy the setup.exe to the AGRIS Distribution Folder, which is typically located on the server at Apps\AGRISDIST
- If an older Setup.exe file is found in this folder, click "Yes" when prompted to overwrite the file.
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- "AGRIS Install process check", click Yes
- "Reinstall or Remove this application", ensure that Remove is selected and click Next
- "Confirm Uninstall", click OK. Wait while the uninstall takes place. The process can take several minutes.
- The first "Error 1905.Module…" appears. This is expected. Click OK.
- The second "Error 1905.Module…" appears. This is expected. Click OK.
- "Maintenance Complete", click Finish
- "Welcome to the InstallShield Wizard for AGRIS Version 17.4.0" > click Next
- "AGRIS Setup is performing the requested operations"
- "InstallShield Wizard Complete" > click Finish.
- "Do you want to apply optimization changes?" > click Yes. Be sure to allow the black screen that appears to close on its own in order to complete the installation.
- Please reboot to complete the installation.
- Repeat Steps 1-10 for each server that has AGRIS installed.
- If using the AGRIS Blender Services for AgroGuide, the services will be disabled by default after installing AGRIS 17.4.0. Complete the following steps to ensure successful operation.
- Click Start > (Settings) > Control Panel > (System and Security) Administrative Tools > Computer Management
- On the right-hand side of the window, double-click Services and Applications – Services
- Right-click on "Cultura AGY Auto Control Service" and select Properties
- Click on the down arrow next to Start-up type, change from Disabled to Automatic (Delayed Start)
- Click on the tab that says Log On
- Click 'This account' and specify an administrative account and the correct password for the Password and Confirm Password fields.
- Click Apply and OK.
- Repeat Steps c-g for the "Cultura AGY Blender Service."
- Right-click on "Cultura AGY Auto Control Service" and select Start
- Right-click on "Cultura AGY Blender Service" and select Start
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- "AGRIS Install process check", click Yes
- "Reinstall or Remove this application", ensure that Remove is selected and click Next
- "Confirm Uninstall", click OK. Wait while the uninstall takes place. The process can take several minutes.
- The first "Error 1905.Module…" appears. This is expected. Click OK.
- The second "Error 1905.Module…" appears. This is expected. Click OK.
- "Maintenance Complete", click Finish
- "Welcome to the InstallShield Wizard for AGRIS Version 17.4.0" > click Next
- "AGRIS Setup is performing the requested operations"
- "InstallShield Wizard Complete" > click Finish.
- "Do you want to apply optimization changes?" > click Yes. Be sure to allow the black screen that appears to close on its own in order to complete the installation.
- Please reboot to complete the installation.
- Repeat Steps 1-11 for all client workstations on the network.
* Windows 7 units cannot update using this method unless AGRIS 9.5.0.27 or higher is already installed on those units. To upgrade correctly from AGRIS 9.5.0.26 or previous, it is necessary to browse to the correct SETUP.EXE file, then right-click on SETUP.EXE and choose the "Run as administrator..." option.
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