...
Is the agent behind a load balancer? If that's the case, Ask the IT to configure a sticky session in the load balancer of the agent and try again.
Step 6 - Verify if
...
there is a Proxy used on the agent server
...
If you do use a proxy, it should be able to access this URL : Mygrower.culturatech.com as a proxy on agent server. Make sure it is a valid URL
...
Step 7 - Ensure that modularis assembly is 9200 or higher
Step 8 - Decrease long polling time out
...
.
Step 9 - Verify that zero network configurations have changed on agent server
...