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Use this job aid to reclassify an unapplied prepayment. Performing this job aid This will change a specific type of prepayment to any type of prepayment. This job aid It can be used when your customer wants the remaining balance of a specific type of prepayment applied to specific invoices or to his A/R balance, your customer wants a refund for an unused specific type prepayment, prepayment application was overlooked during invoice entry, or a prepayment has previously been reclassified to generic and properly applied, the prepayment may be reclassified back to its original type.

To reclassify an unapplied prepayment:

1. From the Toolbar, click ACR for Accounts Receivable.
2. From the Accounts Receivable menu, select Payments/Prepayments, and then select Payments/Prepayments.
3. Select Reclassify Unapplied Prepayments.
4. In the Name Id box, click Lookup or type * and press Enter, and then select the name id you want to reclassify an unapplied prepayment for, or type the name id that you want to reclassify an unapplied prepayment for.
5. In the Payment Date box, type in the date the payment was entered or leave blank to display all.
6. In the Check Number box, type the optional customer's check number or the word "Cash". This information prints on the A/R Payment Reports and appears on various inquiry screens.
7. The Location Code identifies the document location where the payment is maintained. To use a different location, click Lookup or type * and press Enter, and then select the location, or type the location code the prepayment was entered in, or leave blank to display all.
8. In the Receipt Number If the Receipt Number box is set to allow user-override in Customize, this box is open for entry. The source and the type of document number to default is set in Setup Information. If the Receipt Number box is not set to allow user-override, the receipt number is not open for entry and the next screen is displayed immediately. box, type in the receipt number to reclassify, or leave blank to display all.
9. In the Bank Code box, type in the bank code for the receipt or leave blank for all.
10. Click OK.Image Added
11. Select the unapplied prepayment that you want to reclassify.Image Added
12. Select the new type of Prepayment.Image Added
13. If you selected Item Description, see the job aid under Entering Prepayments link below for Entering a Prepayment for Item Description steps 15-20. 
14. If you selected Inventory Item, see the job aid under Entering Prepayments link below for Entering a Prepayment for Inventory Item steps 15-6365.
15. If you selected Generic Prepay, see the job aid under Entering Prepayments link below for Entering a Generic Prepay steps 15-19 28.

Learn more about Payments and Prepayments feature: