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If they are doing a payment on account where the coop takes a payment on their John Deere Farmplan account to pay off the John Deere Farmplan balance, you cannot use the option above.
Why?
Because AGRIS does this following process:
Merchant accepts payment to cash bank
Merchant selects option to apply payment to the Farm Plan account
Payment is sent to Farm Plan via Connect2
Within AGRIS, the payment is automatically transferred to A/P.
AGRIS creates a transfer invoice for the A/R payment amount and applies the payment
AGRIS creates a transfer voucher for the payment amount
AGRIS creates an applied disbursement to the Farm Plan bank to pay the voucher
This removes the transferred amount from the Farm Plan bank
AGRIS does not print the check it just created.
The overall net effect of this is a debit in the Daily Cash Receipts bank and a credit in the Farmplan Bank.
And because it was handed with transferred documents, nothing can be reversed.
So how to fix?
Transfer the Daily Cash REceipts bank amount of the payment to the Farmplan bank.
reconcile amounts.
Re-key the payment and do NOT select Farmplan bank.
Be sure that Farm Plan knows they need to void they payment on their side.