Applying Credit Memos

Overview

Use this job aid to apply credit memos (negative amount vouchers) to unpaid vouchers. Credit memos can also be applied through Disbursements.

To apply credit memos:

1. From the Toolbar, click Accounts Payable.
2. From the Accounts Payable menu, select Vouchers/Credit Memos, and then select Apply Credit Memos.
3. In the Remit To Name Id box, type in the name id or click Lookup or type * and press Enter to search for a name id.
4. In the Date Applied box, the processing date defaults.
5. Click OK.
6. In the Location Code box, type in the location code or click Lookup or type * and press Enter to search for a location code the credit memo is in. Leave blank for all locations.
7. In the Document Type box, type 1 for item voucher or type 2 for manual voucher, or leave blank to select all document types.
8. In the Voucher Type box, type in the voucher type or click Lookup or type * and press Enter to search for a voucher type, or leave blank to include all voucher types.
9. In the Voucher Number box, type in the voucher number or click Lookup or type * and press Enter to search for a voucher number. Leave blank for all voucher numbers.
10. In the Order #1 and Order #2 boxes, type user-defined criteria that will limit the display of credit memos - leave blank for all.
11. In the Their Order Number box, type the vendor's order number you want to qualify for applying credit memos - leave blank for all.
12. In the Their Invoice Number box, type the vendor's invoice number you want to qualify for applying credit memos - leave blank for all.
13. Click OK.