AGRIS Customer Documentation

I’m being asked for a password to open my PDF that is being sent via AGRIS, why?

Owned by Betsy Ropp
Last updated: Nov 24, 2020 by Iegor Gutyria (Unlicensed)
1 min read

Solution

Download the document first, and then open the document or use a browser that has a compliant PDF viewer.   

Generally, you get that message (About a password ) when you attempt to open a pdf file in a browser that uses a non-compliant pdf viewer and generally, the pdf file is a fillable form of some type. In order to solve this please download the PDF first and then open it

https://community.adobe.com/t5/acrobat-reader/cant-open-a-pdf-file-in-gmail/td-p/9235779?page=1

It is also suggested that you edit your email form to alert customers of what to do if they come across the password request. This will limit the number of calls your company will receive on the issue.

 

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