AGRIS Customer Documentation

What to check when AIS is not communicating with Agris (red light on AIS side)

At times we have found that the Dataset GUID shown under the Agsync AGRIS Cross Reference in AIS no longer matches the Dataset Unique ID found under AGRIS Dataset Maintenance causing the communication to fail between AIS and AGRIS. You can check if this is the reason AIS is not communicating by following these steps:

  • Log into Agris and select Maintenance > Dataset Maintenance

  • Select the dataset that should be connected with AIS/Agsync

  • Down at the bottom it will show Dataset Unique ID - Write this down

  • Log on to AIS Platform (https:\\ais.greenstonesystems.com)

  • Go to Cross Reference > Agsync Cross Reference > Agris Cross Reference

  • Verify the Dataset GUID matches the Dataset Unique ID found previously. If not select Edit and type the Dataset Unique ID from Agris then click Update.

  • Run your CFT process and the red light on the AIS side should change to green.

3820 Mansell Road, Suite 350 ✦ Alpharetta, GA 30022 ✦ www.GreenstoneSystems.com
© 2011 - 2024 Cultura Technologies LLC. All Rights Reserved Worldwide.  Products and company names mentioned herein may be trademarks or registered trademarks of their respective owners.