Browser - spinning circle continues or a blank screen appears

When you go to the website / page and a spinning circle that keeps spinning or a blank screen appears on a web page, here is information to help you clear browsing / recent history:

Why does this happen?

• This may happen if you have not used the website / page for several days / weeks.
• This may happen if the website / page has been updated since you last logged in.

What to do on the website / page? 

• If you get the spinning circle on the website / page, try clearing your browsing / recent history and cache.
• Close the browser and then reload the website / page after clearing your history.

Guide to clear browsing history:

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