When Applying Tickets, after selecting the Application Type, does this message pop up? “THIS DISCOUNT GRADE FACTOR WAS NOT FOUND”:

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Isn’t it annoying to have to enter twice to move on? And then if it happens on more than 1 Factor, it takes even more time to enter 2 more times per Factor.

Have you stopped to analyze what this screen is actually telling you? Here are some possible reasons for this popup message.

1. No Discount Table was built for the Discount Code that has a Quality Factor listed on the ticket.

2. No Default Discount Table has been entered. There may be a Discount Table, but the Table has not been entered as the Table to use, in Default Discount Tables.

3. The Discount Table may be built, but the Factor is outside of the parameters built in the Table.

Solutions for this issue are easy. Here are a few tips:

Review Commodity Code setup to see all the Discount Factors listed on the Commodity Code.

1. Navigate to: GRN > Commodity Tables > Commodity Codes > View/Edit A Commodity > view pages 2,3 & 4 where all the Discount Factors are listed.

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2. Now, compare the factors listed with Discount Tables built.

3. Navigate to: GRN > Commodity Tables > Discount Tables > Print Discount Tables.

4. Ensure that every Factor has a Table.

Review Default Discount Tables to ensure every Factor for every Application Type used has a Discount Table assigned.

1. Navigate to: GRN > Commodity Tables > Discount Tables > Default Discount Tables > enter a Commodity Code & Location Code.

2. Ensure that every Grade Factor has a Table listed for each of the Application Types in use.

The Discount Factor listed on the Ticket is outside of the Grade parameters built on the Table.

1. Note the original print screen, the Dockage Dollars Factor was 3.4.

2. View the screen, it shows that it’s using Table 1 Effective Date 1/1/17, for Commodity 02.

3. Navigate to: GRN > Commodity Tables > Discount Tables > View Edit Discount Tables > Enter Discount Code – DO > find the appropriate Table from the list given > highlight & Select > Ok to the 2^nd page > highlight Display All Grades & Select.

4. Note, the Table only goes up to 3.0. The Factor on the Ticket was 3.4. The message “This Discount Grade Factor Was Not Found” should be the warning message to the User to stop & ask the Merchant or Management as to what should be Discounted?

5. If Grain is going to be accepted at a higher level than what the Table shows, the Discount Table should be Edited to increase the Factor & the Value to the highest level of Grade Factor accepted. From the print screen above, select OK > next select Multiple Grades > Enter the Beginning Grade Increment where the existing table left off and at what Rate Increment is to be charged/given.