AGRIS Customer Documentation

Not getting reuse document number message when reversing an invoice

Why am I not getting the message to reuse my document number when reversing an invoice?

There are four reasons for not getting the prompt to reuse the invoice number:

  1. You can not reuse the document number, thus deleting the invoice, if the invoice has been through a cost adjustment procedure.  You can only void the document.

  2. The number can only be reused on the same day the invoice was originally created. The reversal date must match the ledger/original date.

  3. The document has had the AgroGuide field history updated.

  4. You don't have security to delete a document / reuse a document.

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