AGRIS Customer Documentation

Error: Internet Explorer Needs to Close faulting application is iexplore.exe module speedscreenapi.dll

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system.  Use RegistryEditor at your own risk.

Edit the registry on the affected Metaframe servers and delete the following regkey:HEKY_Local_Machine\Software\Citrix\CtxHook\AppInit_DLLS\speedscreen\iexplore.exe

After deleting this regkey access to Internet Explorer and/or print HTML documents via AGRIS V9 is restored

This error is caused by the update of Metaframe XP to SP3

 

3820 Mansell Road, Suite 350 ✦ Alpharetta, GA 30022 ✦ www.GreenstoneSystems.com
© 2011 - 2024 Cultura Technologies LLC. All Rights Reserved Worldwide.  Products and company names mentioned herein may be trademarks or registered trademarks of their respective owners.