Actian PSQL v13 and Zen v14 support details [Quick Tip]

As of December 31, 2022 Actian PSQL v13 reached Actian’s End of Support date. It is recommended if you are still running PSQL v13 or any lesser version, that you upgrade to Zen v15. You may also need to consider upgrading from Zen v14 to Zen v15 if you are planning to install Zen on any machines running Windows 11 or Server 2022 or higher; as Actian has never released a patch for Zen 14 to add support for these newer Windows versions, and it is Greenstone’s understanding they have no intention of doing so.

Details on Actian’s Product Lifecycle can be found here: https://communities.actian.com/s/supportservices/lifecycle-dates/actian-zen-lifecycle-dates

How to determine which version of Actian you are running

To determine the version of Actian you are running with AGRIS, follow these steps

From your main AGRIS screen go to Help > About AGRIS
Take note of the version shown
Repeat these steps on any standalone or peer-to-peer machines you may have Actian installed on (i.e. oneWeigh machines or other standalone machines you have AGRIS installed on)

Note: if you are also running Store Manager ES on Windows 11 or higher, it is recommended Actian be upgraded on these machines as well to meet Actian’s System Requirements.

To purchase Actian Zen v15 and obtain a license key do either of the following:

Contact Greenstone Customer Support either by calling (800) 366-2474 or emailing mysupport@culturatech.com and we will make sure a case gets logged to the Sales queue and your Sales Representative is notified.
Contact Sales directly by calling (800) 393-0075 or by sending an e-mail to agris.sales@culturatech.com

AGRIS Customer Documentation

Actian PSQL v13 and Zen v14 support details [Quick Tip]

How to determine which version of Actian you are running

To purchase Actian Zen v15 and obtain a license key do either of the following:

Created by: Jon Delaney 11/17/2023