Preliminary Requirements for an AGRIS Upgrade (Greenstone Assisted Upgrade)

For all Greenstone assisted upgrades, you will need to contact your Account Manager regarding your request. A quote will be provided to have a Greenstone Specialist or Analyst assist you in upgrading to the latest AGRIS software version. Once a quote is signed, the Greenstone assisted AGRIS upgrade will be scheduled.

Prior to the the scheduled upgrade, please have the following information ready:

Ensure the point of contact (POC) has Administrator privileges or knows an Administrator password.
Ensure the POC has access to the main Database Server (remote or physical).
Prepare a list of all machines that have AGRIS installed and accessible, that will need to be upgraded.
Confirm you have a backup of the ..\AGRIS\DATASETS, ..\AGRIS\USERPROG, and ..\AGRIS\SUPPORT folders on the AGRIS Server.

The backup must be made AFTER all users are signed out of AGRIS to be considered a viable backup prior to proceeding with an upgrade.

If you have any questions regarding the preliminary requirements for a Greenstone Assisted Upgrade, please send your inquires to Greenstone Support at mysupport@culturatech.com or call 1-800-366-2474 and select the option for “Technical and Systems”. Please reference this article & the date of your scheduled upgrade.