Correcting a Transferred Payment

How to correct a payment that was transferred

Once a payment has been transferred, it cannot be voided or edited, even if transferred back. Instead, the payment must manually be cleared out and rekeyed:

1. Create a manual invoice coded to a clearing account for the amount needing voided

   1. ACR > Invoices / Credit Memos > 1. Invoice Maintenance > 1. Add Manual Invoices

      1. Open

         

      2. Open

         

2. Apply the transferred payment to the invoice

   1. ACR > Payments / Prepayments > Payments / Prepayments > 4. Apply Payments

3. Rekey the payment under the new name ID or how it should be in AGRIS now

4. Make a manual Bank withdrawal to the bank code the payment was keyed to to zero out the cash, using the same clearing account as the manual invoice

   1. BNK > Bank Account > Bank Maintenance > Choose bank code > 1. Add New Transactions