Checks Are Waiting To Be Printed In AP Disbursement

 Problem

Printing checks in AP, gets message “Checks are Waiting to be Printed” when no checks are available.

Open

 Solution

This issue is caused by Zen 15 and File Close Delay having a value of 50 instead of 0. To change the value

1. open Zen Control Center on the machine where Zen 15 Server or Workgroup is installed

2. under Engines, click on the machine

3. click on Configure Local Engine

4. click on Performance tuning

5. set the File Close Delay textbox to a zero: 0

6. click Apply

7. click OK

8. close Control Center

9. reboot the machine

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