AGRIS Customer Documentation
Voiding a Transferred Voucher
Voiding a Transferred Voucher
A voucher can be transferred in ACP > Account Processing > Transfer Balances to AR or a different name ID. Once the voucher is transferred, it cannot be voided, only transferred back.
Instead of going through the regular void process, create a credit memo (negative voucher) in ACP > Vouchers / Credit Memos > Voucher Maintenance > 1. Add a Manual Voucher coded to the same ledger account as the original voucher in the same amount as the original voucher.
Apply this credit memo to the transferred voucher in ACP > Vouchers / Credit Memos > Apply Credit Memos. This will mark the transferred voucher as paid.