AGRIS Customer Documentation
Unable to Apply Grain Tickets from Hold (no tickets found)
Problem
Did you just load a new AGRIS license or update the extended options on an AGRIS license?
The grain extended option #29 and #30 are turned on. Need to turn them off.
When you load the extended options, AGRIS asks if you want to update the dataset with the options on the license. In the support world, that means everything is turned on automatically.
Solution
AGRIS > Maintenance > Dataset Maintenance > select dataset > Extended options button
Select Grain package
Flag option #29 and #30 as N.
OK to save
OK to save dataset settings
Try “apply from hold” option again.
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