How To Customize The Pending Ticket List On The Bottom of Ticket Entry Screen [Quick Tip]

Owned by Curtis Green
Jun 06, 2023
3 min read

 

  1. Go to ONE > Setup Information > Workstation Information

  2. Select “Ticket Grid Fields” and add/remove or adjust the position of the items on the list by using the options highlighted with the arrows. Click ok, save, then exit.

 

 

By: Curtis Green