AGRIS Customer Documentation

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Table of Contents



1. Introduction

This document details the hardware and supporting software required for the Greenstone agribusiness management system, AGRIS Product Suite 22.3.0, including the AgroGuide™ and oneWeigh™ systems. This document contains subsections for each configuration supported by AGRIS 22.3.0.
For information regarding AGRIS on Microsoft SQL Server, please refer to the documentation here: AGRIS on Microsoft SQL Server (MSSQL)
NOTE: AGRIS 22.3.0 is ONLY supported on the following operating systems:

  • Windows Server® 2022 Standard.  NOTE:  For best results, we recommend installing a new instance of Windows Server 2022, as opposed to upgrading from a prior version of Windows Server.
  • Windows Server® 2019 Standard
  • Windows Server® 2016 Standard
  • Windows Server® 2012 R2 Standard
  • Windows® 11 Professional
  • Windows® 10 Professional (32- and 64-bit) version 1607 or higher


1.1 Summary of Major System Requirements Changes - Added and Removed

The following table summarizes the major hardware (HW) and software (SW) requirements changes related to the maintenance and support of AGRIS 22.3.0 (compared to the previous version).

Requirement

Added

Removed

HW-Hard-Drive

No changes

No changes

HW-RAM

No changes

No changes

HW-CPU

No changes

No changes

SW – AGRIS Dataset Conversions

No changes

No changes

SW-Database Engine

  • Actian Zen v15™ SP1 Update 2 (Build 15.11.012)
  • Pervasive - v11 SP3 Update 21 (Build 11.31.071)
  • v12 SP1 Update 9 (Build 12.11.023)

SW-Database File Format

No changes

No changes

SW-Operating System

No changes
  • Windows® 8.1 Professional (32- and 64-bit)

SW-Application Software

.NET 4.8 (recommended)

  • iView support

SW-Report Component

No changes

No changes

SW- Terminal Server

No changes

No changes


2. AGRIS 22.3.0 Standalone Application

This section describes the hardware and supporting software required for AGRIS in a standalone workstation operation. In this configuration, you install and start the AGRIS components and al l supporting software on a single workstation. All hardware and supporting software must be installed and operational before you install AGRIS.

2.1 Hardware Requirements

The following table lists the minimum and recommended hardware configuration required for AGRIS operating in a stand-alone environment.

Hardware

Minimum

Processor

1.4 GHz processor

Monitor

1024x768 resolution

RAM

2.0GB

Hard Drive

3.0 GB Free Space



Backup Solution

Recommended

Internet Connection

Recommended

Printer

Windows-compatible printer and driver (24-pin impact, inkjet or laser)


2.2 Supporting Software Requirements

The following table lists the supporting software required to operate AGRIS in a stand-alone environment.

Software

Version

Function

Vendor

Microsoft Windows®

  • Windows® 11 Professional
  • Windows® 10 Professional (32- and 64-bit) version 1607 or higher

Operating System

Microsoft Corporation

Pervasive® PSQL™ Workgroup Engine

  • Actian Zen/PSQL v13 R2 Update 2 (Build 13.31.006) (Click HERE to get files)
  • Actian Zen v14™ SP1 Update 2 (Build 14.11.023) (Click HERE to get files)
  • Actian Zen v15™ SP1 Update 2 (Build 15.11.012) (Recommended) (Click HERE to get files)  

Database Engine

Actian Corporation

Pervasive® PSQL™ Database File Format

V9.5

Database Conversion Engine

Actian Corporation

Microsoft Data Access Components (MDAC)*

v2.8

Report Component

Microsoft Corporation

Cisco® WebEx™


Remote Support

Cisco Corporation

Microsoft .NET Framework**

Get 4.8 here!

Get 4.7.2 here!

Get 3.5 SP1 here!

  • v4.8
  • v4.7.2
  • AGRIS also requires the .NET Framework 3.5 to be installed manually on Windows 10 and Windows 11. Refer to the AGRIS installation instructions document for details.

Application Construction Platform

Microsoft Corporation

*Loaded as part of the AGRIS installation.
**A software framework containing a library of coded solutions to common programming problems and a virtual machine that manages the execution of programs written specifically for the framework.


3. AGRIS Network Configuration

This section describes the hardware and supporting software required for AGRIS in a Local Area Network (LAN) environment.
In this configuration:

  • Install and start all supporting software (for example, server components, database engine, datasets, and so on) on the database server.
  • Install AGRIS on the client workstations.

All hardware and supporting software must be installed and operational before you install AGRIS.
NOTE: Contact Greenstone for information on Component Server(s) for individual database servers that exceed 200 users.


3.1 Database Server

Use the information in this section to identify the database server hardware requirements for the number of users, and the software required to support AGRIS in that environment.

3.1.1 Hardware Requirements

The following table lists the minimum hardware configuration required for AGRIS in a Microsoft Windows® network environment.

Hardware

1 - 4 users

5 - 10 users

11 - 25 users

Processor

2.5 GHz (or faster) Processor

2.5 GHz (or faster) Processor

1.5 GHz (or faster) Dual Processor

Monitor

1024 x768 resolution

1024 x768 resolution

1024 x768 resolution

RAM for OS

1.0 GB + RAM for Database

1.0 GB + RAM for Database

1.0 GB + RAM for Database

Hard Drive

Single SATA Drive 3.0GB free space + space for datasets

SATA RAID 5 3.0GB free space + space for datasets

SCSI RAID 5 3.0GB free space + space for datasets

Backup Solution

Recommended

Recommended

Recommended

Server Use

Limited Client Access for AGRIS

Dedicated

Dedicated

NOTE: RAM for the database is based on the size of concurrent data files in use.


3.1.2 Supporting Software Requirements

The following table lists the supporting software required to operate AGRIS in a Microsoft Windows® network environment.

Software

Version(s)

Function

Vendor

Microsoft Windows Server® (Active Directory and Com+ Enabled)

  • 2012 R2 Standard (64-bit)
  • 2016 Standard (64-bit)
  • 2019 Standard (64-bit)
  • 2022 Standard (64-bit)

Operating System

Microsoft Corporation

Pervasive® PSQL™ Server Engine

  • Actian Zen/PSQL v13 R2 Update 2 (Build 13.31.006) (Click HERE to get files)
  • Actian Zen v14™ SP1 Update 2 (Build 14.11.023) (Click HERE to get files)
  • Actian Zen v15™ SP1 Update 2 (Build 15.11.012) (Click HERE to get files)  

Database Engine

Actian Corporation

Pervasive® PSQL™ Database File Format

V9.5

Database Conversion Engine

Actian Corporation

Microsoft Data Access Components (MDAC)*

v2.8

Report Component

Microsoft Corporation

Remote Desktop™ Sharing Software

N/A

Remote Support


Microsoft .NET Framework**

Get 4.8 here!

Get 4.7.2 here!

  • v4.8
  • v4.7.2
  • AGRIS also requires the .NET Framework 3.5 to be installed manually on Window Server 2012 R2, Windows Server 2016, Windows Server 2019, and Windows Server 2022. Refer to the AGRIS installation instructions document for details.

Application Construction Platform

Microsoft Corporation

*Loaded as part of the AGRIS installation.

**A software framework containing a library of coded solutions to common programming problems and a virtual machine that manages the execution of programs written specifically for the framework.


3.2 Client Workstations

Use the information in this section to identify the hardware needed to support your client workstations and the software required to run AGRIS.

3.2.1 Hardware Requirements

The following table lists the minimum hardware configuration required for AGRIS in a Microsoft Windows® network environment.

Hardware

Minimum

Processor

1.4 GHz processor

Monitor

1024x768 resolution

RAM

2.0GB* (recommended 4GB and higher)

Hard Drive

3.0GB free space

CD ROM

CD ROM drive

Internet Connection

Recommended

Printer

Windows-compatible printer and driver (24-pin impact, inkjet, or laser)

*When using AGRIS with MSSQL, the AGRIS client operations can consume on average 240-275 mb of RAM.   Based on operating system and usage RAM usage can be as high as 500MB for certain operations.  It is highly recommended to use clients with 4GB or greater when using AGRIS with MSSQL.  

3.2.2 Supporting Software Requirements

The following table lists the supporting software required to operate AGRIS in a Microsoft Windows® network environment.

Software

Version

Function

Vendor

Microsoft Windows®

  • Windows® 11 Professional
  • Windows® 10 Professional (32- and 64-bit) version 1607 or higher

Operating System

Microsoft Corporation

Pervasive® PSQL™ Client

  • Actian Zen/PSQL v13 R2 Update 2 (Build 13.31.006) (Click HERE to get files)
  • Actian Zen v14™ SP1 Update 2 (Build 14.11.023) (Click HERE to get files)
  • Actian Zen v15™ SP1 Update 2 (Build 15.11.012) (Click HERE to get files)  

Database Engine

Actian Corporation

Pervasive® PSQL™ Database File Format

V9.5

Database Conversion Engine

Actian Corporation

Microsoft Data Access Components (MDAC)*

v2.8

Report Component

Microsoft Corporation

Cisco® WebEx™

Remote Support

Cisco Corporation

Microsoft .NET Framework**

Get 4.8 here!

Get 4.7.2 here!

Get 3.5 SP1 here!

  • v4.8
  • v4.7.2
  • AGRIS also requires the .NET Framework 3.5 to be installed manually on Windows 10 and Windows 11. Refer to the AGRIS installation instructions document for details.

Application Construction Platform

Microsoft Corporation

*Loaded as part of the AGRIS installation.
**A software framework containing a library of coded solutions to common programming problems and a virtual machine that manages the execution of programs written specifically for the framework.

3.3 AGRIS Terminal Server Configuration

This section identifies the hardware and supporting software required to run AGRIS on Windows Terminal Server. Terminal Server is required for clients with slower than 100Mb-connectivity. These servers are most commonly used in cases where remote locations require access to data that resides at the main site. In this configuration, install AGRIS components on the terminal server, and then install and start all other supporting software (for example, server components, database engine, datasets, and so on) on a separate network server.
Workstations access the client components on the terminal server using the Microsoft Remote Desktop Protocol (RDP) client.
Install all hardware and supporting software before you install AGRIS.
Refer to the applicable server hardware requirements, detailed in section 3.1, Database Server, for the appropriate database server configuration (for example, server components, database engine, datasets, and so on).
Requirements for Terminal Server Clients
Use the specific installation requirements of the terminal server client software vendor. Clients should be members of the Active Directory® domain for optimal printer configuration in AGRIS.

3.3.2 Windows Server® 2012 R2

Hardware Requirements
The following table lists the minimum hardware configuration required for AGRIS to operate in a terminal server environment.

Hardware

1 - 10 users

11 - 25 users

Over 25 users

Processor

1.5 GHz (or faster) Dual Processor

2.0 GHz (or faster) Dual Processor

Server Farm

Monitor

1024 x768 resolution

1024 x768 resolution

RAM

8.0 GB*

16.0 GB*

Hard Drive

3.0 GB Free Space

3.0 GB Free Space

*When using AGRIS with MSSQL, each AGRIS client instance (sysmenu.exe process) can consume on average 240-275 mb of RAM. Ensure there is enough server RAM available to handle this increased requirement.


Supporting Software Requirements
The following table lists the supporting software required to operate AGRIS in a terminal server environment.

Software

Version

Function

Vendor

Microsoft Windows Server® 2012 R2 (Domain membership required)

R2 Standard (64-bit)

Operating System

Microsoft Corporation

Terminal Server Software *

  • Server 2012 R2 Terminal Services
  • Citrix XenApp 7.6 Advanced (for Windows Server® 2012 R2)**

Terminal Server

Microsoft Corporation

Pervasive® PSQL™ Client

  • Actian Zen/PSQL v13 R2 Update 2 (Build 13.31.006) (Click HERE to get files)
  • Actian Zen v14™ SP1 Update 2 (Build 14.11.023) (Click HERE to get files)
  • Actian Zen v15™ SP1 Update 2 (Build 15.11.012) (Click HERE to get files)  

Database Client

Actian Corporation

Microsoft Data Access Components (MDAC)

v2.8 or higher

Report Component

Microsoft Corporation

Microsoft .NET Framework***

Get 4.8 here!

Get 4.7.2 here!

Get 3.5 SP1 here!

  • v4.8
  • v4.7.2
  • AGRIS also requires the .NET Framework 3.5 to be installed manually on Windows Server 2012 R2. Refer to the AGRIS installation instructions document for details.

Application Construction Platform

Microsoft Corporation

*See section 5.4 for details on the Terminal Server Client printing environment
**The Citrix® Virtual Memory Optimization service should be disabled on servers with AGRIS.

***A software framework containing a library of coded solutions to common programming problems and a virtual machine that manages the execution of programs written specifically for the framework.

3.3.3 Windows Server® 2016

Hardware Requirements
The following table lists the minimum hardware configuration required for AGRIS to operate in a terminal server environment.

Hardware

1 - 10 users

11 - 25 users

Over 25 users

Processor

1.5 GHz (or faster) Dual Processor

2.0 GHz (or faster) Dual Processor

Server Farm

Monitor

1024 x768 resolution

1024 x768 resolution

RAM

8.0 GB*

16.0 GB*

Hard Drive

3.0 GB Free Space

3.0 GB Free Space

*When using AGRIS with MSSQL, each AGRIS client instance (sysmenu.exe process) can consume on average 240-275 MB of RAM. Ensure there is enough server RAM available to handle this increased requirement.


Supporting Software Requirements
The following table lists the supporting software required to operate AGRIS in a terminal server environment.

Software

Version

Function

Vendor

Microsoft Windows Server® 2016 (Domain membership required)

Standard (64-bit)

Operating System

Microsoft Corporation

Terminal Server Software *

Server 2016 Terminal Services

Terminal Server

Microsoft Corporation

Pervasive® PSQL™ Client

  • Actian Zen/PSQL v13 R2 Update 2 (Build 13.31.006) (Click HERE to get files)
  • Actian Zen v14™ SP1 Update 2 (Build 14.11.023) (Click HERE to get files)
  • Actian Zen v15™ SP1 Update 2 (Build 15.11.012) (Click HERE to get files)  

Database Client

Actian Corporation

Microsoft Data Access Components (MDAC)

v2.8 or higher

Report Component

Microsoft Corporation

Microsoft .NET Framework**

Get 4.8 here!

Get 4.7.2 here!

Get 3.5 SP1 here!

  • v4.8
  • v4.7.2
  • AGRIS also requires the .NET Framework 3.5 to be installed manually on Windows Server 2016. Refer to the AGRIS installation instructions document for details.

Application Construction Platform

Microsoft Corporation

*See section 5.4 for details on the Terminal Server Client printing environment

**A software framework containing a library of coded solutions to common programming problems and a virtual machine that manages the execution of programs written specifically for the framework.

3.3.4 Windows Server® 2019

Hardware Requirements
The following table lists the minimum hardware configuration required for AGRIS to operate in a terminal server environment.

Hardware

1 - 10 users

11 - 25 users

Over 25 users

Processor

1.5 GHz (or faster) Dual Processor

2.0 GHz (or faster) Dual Processor

Server Farm

Monitor

1024 x768 resolution

1024 x768 resolution

RAM

8.0 GB*

16.0 GB*

Hard Drive

3.0 GB Free Space

3.0 GB Free Space

*When using AGRIS with MSSQL, each AGRIS client instance (sysmenu.exe process) can consume on average 240-275 MB of RAM. Ensure there is enough server RAM available to handle this increased requirement.


Supporting Software Requirements
The following table lists the supporting software required to operate AGRIS in a terminal server environment.

Software

Version

Function

Vendor

Microsoft Windows Server® 2019 (Domain membership required)

Standard (64-bit)

Operating System

Microsoft Corporation

Terminal Server Software *

Server 2019 Terminal Services

Terminal Server

Microsoft Corporation

Pervasive® PSQL™ Client

  • Actian Zen/PSQL v13 R2 Update 2 (Build 13.31.006) (Click HERE to get files)
  • Actian Zen v14™ SP1 Update 2 (Build 14.11.023) (Click HERE to get files)
  • Actian Zen v15™ SP1 Update 2 (Build 15.11.012) (Click HERE to get files)  

Database Client

Actian Corporation

Microsoft Data Access Components (MDAC)

v2.8 or higher

Report Component

Microsoft Corporation

Microsoft .NET Framework**

Get 4.8 here!

Get 4.7.2 here!

Get 3.5 SP1 here!

  • v4.8
  • v4.7.2
  • AGRIS also requires the .NET Framework 3.5 to be installed manually on Windows Server 2019. Refer to the AGRIS installation instructions document for details.

Application Construction Platform

Microsoft Corporation

*See section 5.4 for details on the Terminal Server Client printing environment

**A software framework containing a library of coded solutions to common programming problems and a virtual machine that manages the execution of programs written specifically for the framework.

3.3.4 Windows Server® 2022

Hardware Requirements
The following table lists the minimum hardware configuration required for AGRIS to operate in a terminal server environment.

Hardware

1 - 10 users

11 - 25 users

Over 25 users

Processor

1.5 GHz (or faster) Dual Processor

2.0 GHz (or faster) Dual Processor

Server Farm

Monitor

1024 x768 resolution

1024 x768 resolution

RAM

8.0 GB*

16.0 GB*

Hard Drive

3.0 GB Free Space

3.0 GB Free Space

*When using AGRIS with MSSQL, each AGRIS client instance (sysmenu.exe process) can consume on average 240-275 MB of RAM. Ensure there is enough server RAM available to handle this increased requirement.


Supporting Software Requirements
The following table lists the supporting software required to operate AGRIS in a terminal server environment.

Software

Version

Function

Vendor

Microsoft Windows Server® 2022 (Domain membership required)

Standard (64-bit)

Operating System

Microsoft Corporation

Terminal Server Software *

Server 2022 Terminal Services

Terminal Server

Microsoft Corporation

Pervasive® PSQL™ Client

  • Actian Zen v15™ SP1 Update 2 (Build 15.11.012) (Recommended) (Click HERE to get files)  

Database Client

Actian Corporation

Microsoft Data Access Components (MDAC)

v2.8 or higher

Report Component

Microsoft Corporation

Microsoft .NET Framework**

Get 4.8 here!

Get 4.7.2 here!

Get 3.5 SP1 here!

  • v4.8
  • v4.7.2
  • AGRIS also requires the .NET Framework 3.5 to be installed manually on Windows Server 2019. Refer to the AGRIS installation instructions document for details.

Application Construction Platform

Microsoft Corporation

*See section 5.4 for details on the Terminal Server Client printing environment

**A software framework containing a library of coded solutions to common programming problems and a virtual machine that manages the execution of programs written specifically for the framework.

4. AGRIS Operating System / Database Support Matrix

The following table lists the combinations of operating systems and databases for AGRIS.
"Yes" indicates a supported configuration.
"No" indicates an unsupported configuration.

Operating System

MSSQL 2019 Standard, Cumulative Update 4MSSQL 2017 Standard, Cumulative Update 11

Microsoft® SQL Server® 2016 Service Pack 1

Actian Zen v15™ SP1 Update 2 (Build 15.11.012)

Actian Zen v14™ SP1 Update 2 (Build 14.11.023)

Actian Zen/PSQL v13 R2 Update 2 (Build 13.31.006)

Actian® PSQL™ 12.11.023 (SP1 Update 9)

Actian® PSQL™ 11.31.071

Windows Server® 2022 Standard (64-bit)YesNoNoYesNoNoNoNo
Windows Server® 2019 Standard (64-bit)YesYesNoYesYesYesNoNo

Windows Server® 2016 Standard (64-bit)

YesYes

Yes

YesYesYes

#

No

Windows Server® 2012 R2 Standard (64-bit)

NoYes

Yes

YesYesYes

#

**

Windows® 11 ProfessionalYesNoNoYesYes***NoNoNo

Windows® 10 Professional 32-bit version 1607 or higher

NoYes

Yes

YesYesYes

#

No

Windows® 10 Professional 64-bit version 1607 or higher

YesYes

Yes

YesYesYes

#

No

* PSQL v13 supports this operating system however Cultura Technologies has not tested AGRIS with PSQL v13 on this operating system.

** Support of the AGRIS system on the PSQL v11 database engine ended July 1, 2016.

# Support of the AGRIS system on the PSQL v12 database engine ended July 1, 2019.  While this configuration was tested on earlier releases and changes in this release should not impact support of this configuration, no testing was done on this.  If you have issues with this configuration, you may need to upgrade to Zen/PSQL v13 or higher  (or migrate to MSSQL 2016 SP1, MSSQL 2017, MSSQL 2019 Standard or MSSQL 2022 Standard).  See Actian's Product Support Lifecycle Policy for Zen (PSQL) document HERE.

** While this configuration was tested on earlier releases and changes in this release should not impact support of this configuration, no testing was done on this. If you have issues with this configuration, you may need to upgrade to a newer version or latest supported combination.

 *** Refer to Actian documentation here.  Actian lists version 14.20.012 for Windows 11 however our testing with AGRIS running version 14.11.023 was successful on Windows 11.


5. Printing

This section describes the printer capabilities necessary to print from AGRIS. Please consult with the printer manufacturer to determine if a specific model printer meets your printing requirements.

5.1 AGRIS Text Drivers

When using AGRIS text drivers with laser or inkjet printers, you should use the PCL print drivers for optimum results.

When deciding to use the AGRIS text drivers some print capabilities may not be supported when using multifunction devices (scanner/copier/fax/printer) laser printers.

5.2 Laser Printers

Greenstone recommends that laser printers use a Windows-native driver. Text-based printing features in AGRIS require a laser printer capable of printing at least 66 lines per page.


5.3 Dot-Matrix Printers

Greenstone recommends that all dot-matrix printers be of the 24-pin impact type and capable of running in Epson® emulation.
Graphical forms, graphical reports, and the AgroGuide™ system do not support printing to dot-matrix printers.

5.4 Terminal Server Client Printing

Greenstone recommends that you disable client auto-printer creation. Printer setup, known as System Printers 1, 2 and 3 in a Terminal Server environment, is inconsistent when using automatically created printers that contain a session number.
To manually connect printers, access them from within RDP.
For optimal printer performance, ensure your client workstations are members of the Active Directory domain.
Please consult the printer manufacturer documentation for printer model compatibility with Terminal Services. You also can refer to the knowledgebase article "Printing and Windows Terminal Server" HERE.


6. Special Considerations

This section provides information regarding environments where additional business management packages from Greenstone and others are part of your application landscape.

6.1 AgroGuide™ Agronomy Management System

When running AgroGuide with graphic intensive application components (maps, images, and so on) in a WAN environment, an ICA client connected to a Citrix Server retrieves images faster than an RDP client connected to a Terminal Server.
In a LAN environment, ICA and RDP connections retrieve images at the same rates.
The AgroGuide System requires:

    • A laser or inkjet printer.
    • A DVD Drive to load Topologically Integrated Geographic Encoding and Reference (TIGER) data (field maps) for use in the AgroGuide system. Field maps are loaded and installed on all AgroGuide system computers.
    • 1.0GB minimum free disk space per color image file (per County).
    • 250MB minimum free disk space per monochrome image file (per County).
    • A Color Depth setting of 24-bit or higher for displaying field maps.

6.2 binSight™ Bin Management System

Please refer to the binSight System Requirements document for a list of supported operating systems and further compatibility information.
The binSight system server application must reside on a separate machine from:

    • Connect2™ AIP application
    • Fuel Connect™ AIP
    • Store Manager™ ES AIP

6.3 Connect2™ Interface

The Connect2 Interface extended option requires a live connection to the internet. Connect2 interface AIP application must reside on a separate machine from:

    • binSight system server
    • Fuel Connect system AIP
    • Store Manager ES system AIP

6.4 Fuel Connect™ System

Fuel Connect does not run on Windows Server 2008® or later operating systems. Please refer to the Requirements section of the Fuel Connect Readme document for a list of supported operating systems and further compatibility information.
The Fuel Connect System AIP application must reside on a separate machine from:

    • binSight system server
    • Connect2 system AIP
    • Store Manager ES system AIP

6.5 oneWeigh™

Please refer to the applicable Standalone Application system requirements, detailed in section the Standalone Application, for the appropriate configuration information.

6.6 RetailWise™ Point-of-Sale System

The RetailWise Point-of-Sale system and integration platform has not been tested nor supported for AGRIS 10.0.0 or higher versions.  Please contact your account manager or agris.support@culturatech.com or 800-366-2474 to discuss your upgrade migration plan to the Store Manager ES™ Point-of-Sale System.

6.7 Other Software

Use of Adobe® Portable Document Format™ (PDF) capabilities in AGRIS requires installation of a PDF reader.
Use of Microsoft Excel® capabilities in AGRIS requires installation of Excel.
Use of HTML document capabilities in AGRIS requires installation of a browser such as Chrome or Microsoft Edge®.

6.8 Bar Code Scanner

Based on customer feedback, the recommended bar code scanner for use with AGRIS is the Motorola LS4278.

6.9 Printing the Help-About Report on Windows® 10 32-bit

Printing the AGRIS Help-About report on Windows® 10 32-bit requires enabling the Windows® NTVDM feature. Printing the Help-About report in AGRIS may prompt to install this feature. You can also install this feature with these steps:

    • Open Control Panel, then Programs and Features
    • Click the Turn Windows Features on or off link
    • Expand Legacy Components then checkmark NTVDM
    • Click OK to run the installation

6.10 Configuring the File Close Delay setting for Actian Zen v15™

For AGRIS version 22.3.0, using Actian Zen v15™ requires the “File Close Delay” setting to be set to zero. This needs to be set on any machines running the Server or Workgroup version of Actian Zen v15™. The AGRIS installation will automatically set this to zero.  If you need to set this value manually, follow these steps:

  1. open Zen Control Center on the machine where Zen 15 Server or Workgroup is installed
  2. under Engines, click on the machine
  3. click on Configure Local Engine
  4. click on Performance tuning
  5. set the File Close Delay textbox to a zero: 0
  6. click Apply
  7. click OK
  8. close Control Center
  9. reboot the machine

Screenshot of the File Close Delay setting set to zero:


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