1.First run a customer status report Entering U in the Validate totals field.
This will update any out of balances
2. In Commodity position drill into the commodity and locations that is off and write down the CO Owned Paid.
(Example: 50000.00)
3. Select the “Detail” button and write down the details total.
(Example: 52458.31)
4. Navigate to the screen below > highlight the CO Own Unpaid and hit the ALT & E key at the same time, to open up the fields to be adjusted.
5. Adjust the last column to display the details total
ATTENTION! STEP 6 IS IMPORTANT
6. Next, you will need to adjust the difference to C own Paid
(Example: 2458.31 is the difference)