Chapter 9_Text Tickets

This chapter contains miscellaneous enhancements made to support sending text messages for Inbound Scale Tickets.
This chapter contains the following sections:

• SMS Provider Setup
• SMS Message Setup
• SMS Grower Setup
• Changes to Inbound Scale Ticket Entry
• Changes to Inbound Scale Inquiry

SMS Provider Setup
SMS Provider Setup has been created to define the SMS Text Message Service account information. The system will use a SMS Text Message Service to send Text Messages to the growers.

1. Open SMS Provider Setup

(Tools>Setup>Cinch Grain>SMS Provider)

1. SMS Provider = Clickatell
   1. The user will be required to setup an account with the selected SMS Text Message Service provider and pay fees directly to that provider.
2. User Name, Password, SMS App ID and SMS From Number will be provided by the service partner.
   1. If grower responds to the text message, the message will be sent to the provider.
3. Save button when selected will save the entered information.
4. Cancel button when selected closes the window without saving changes.

SMS Message Setup
SMS Message Setup has been created to allow the setup of the data to include when texting the Inbound Scale Ticket and when the ticket should be texted.

1. Open SMS Message Setup

(Tools>Setup>Cinch Grain>SMS Message)

1. Header Message, is the message that will be included in the header of text message.
2. Frequency of Automatic Text Messages
   1. Send on Scale Ticket Print checkbox, when marked, will send a text message every time the user prints the scale ticket.
   2. Send on Gross Weight + Grade checkbox, when marked, will send a text message upon saving the scale ticket if gross weight and grade exist.
      1. A Grade must be selected. Grade drop down list works in conjunction with the Send on Gross Weight + Grade checkbox. Grades default from Grade Factor Maintenance.
      2. The system will keep track of the text messages that were sent, if history exist and the ticket is changed a new text message will not be sent when the Save button is selected. User will have to use the SMS Text Message Icon to send the updated information.
3. Scrolling Window displays the available data to include in the text message.
   1. Field, lists the available data that can be included in the text message.
   2. Prompt, allows the user to provide a prompt to proceed the value.
      1. Example: Ticket Date, if just the date is enough, user would leave the prompt empty, if they would like to proceed the date with the word "Date" then they'd enter a prompt of "Date". The message might look like "Date: 01/15/2014" instead of just "01/15/2014".
   3. Seq, allows the user to specify the order the field data will display in the text message.
   4. Use checkbox, allows user to select which values will be included in the text message.
      1. If Grade Information will be included in the message, only grades with a grade value will be included.
4. Footer Message, is the message that will be included in the footer of the text message.
5. OK button when selected saves and closes the window.

SMS Grower Setup
The SMS Grower Setup window has been created to provide the ability for users to setup which growers will receive an inbound scale ticket text.

1. Open SMS Grower Setup

(Cards>Cinch Grain>Purchase/Inbound>SMS Grower Setup)

1. Owner ID, is the GP Vendor ID that the cell numbers will be associated to.
2. Owner Name will default from the selected Vendor ID.
3. Name is the user defined name for the Cell Number.
4. Cell Number is the number the text message will be sent to.
5. Send Test SMS button, when selected, will send a test text message to the cell number. The message will include the Header Message from the SMS Message Setup window and SMS TEST.
6. Save button when selected will save the information.
7. Delete button when selected will delete the selected Owner ID and cell numbers.
8. Cancel button when selected will close the window without saving changes.

Changes to Inbound Scale Ticket Entry
Inbound Scale Ticket Entry has been modified with the ability to send scale ticket information in a text message.

1. Open Inbound Scale Ticket Entry

(Transactions>Cinch Grain>Purchase/Inbound>Scale Tickets>Scale Ticket Entry)

1. Text messages can be sent on demand via the Send SMS Text Message Icon.
   1. Text messages will be sent to ticket owner(s) that are setup within SMS Grower Setup and that have valid cell number(s).
   2. User will not receive any indication that the message was sent, instead a smart list can be created on IRGNSMSActivity to track the message activity.
2. Text message will automatically be sent when the user selects Save and/or Print depending on the SMS Message Setup and if the ticket owners are setup within SMS Grower Setup with valid cell number(s).
   1. If the SMS Message Setup, Send on Scale Ticket Print checkbox is marked a text message will be sent every time the user prints the scale ticket.
   2. If the SMS Message Setup, Send on Gross Weight + Grade checkbox is marked a text message will be sent if it has a gross weight and the required grade exist upon saving the Scale Ticket.
      1. The system will keep track of the text messages that were sent, if history exist and the ticket is changed a new text message will not be sent when the Save button is selected. User will have to use the SMS Text Message Icon to send the updated information

Changes to Inbound Scale Inquiry
Inbound Scale Inquiry has been modified with the ability to send scale ticket information in a text message.

1. Open Inbound Scale Inquiry

(Inquiry>Cinch Grain>Purchase/Inbound>Ticket Inquiry)

1. Send SMS Text Message Icon has been added to the window to allow the user to send a text message to the cell numbers setup for the selected scale tickets owner(s).
   1. A text message will be sent to the ticket owner(s) setup within SMS Grower Setup that have a valid cell number.