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  • Make sure the report is setup properly in customer environment:

    1. Go to GRN, Reports, Advanced reports: 

      1. Is the report setup correctly?

      2. Does the directory path exist for the MyGrower Reports folder?

        1. Is the folder on the server?


  • Is the AGRIS version 20.0.3 SU3 or greater?

    • Update AGRIS
  • Can you open the report created for MyGrower inside AGRIS?

    1. If No, then something is incorrect in how the report was created in AGRIS. Go back and check steps..

  • Are you getting the following error?

    • If yes, the AGRIS ini file isn't properly set. Please contact Support if assistance is needed.

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