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A Product Returns menu option is available under INV. The option is available if the extended option is turned on and the user has a sufficient security level. A product return can also be initiated in Invoice Entry. A Returns button is available if the extended option is turned on and the user has a sufficient security level. 
- If an Invoice Number, Delivery Ticket Number, or Scan ID is entered, the Ship To Name Id is set based on that entry.
- Invoice Terms defaults from the Ship To Name Id.
- State/County is set from the location.
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