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Make sure the report is setup properly in customer environment:
Go to GRN, Reports, Advanced reports:
Is the report setup correctly?
Does the directory path exist for the MyGrower Reports folder?
Is the folder on the server?
Is the AGRIS version 20.
0.3 SU3 or greater?
- Update AGRIS to the current released version
Can you open the report created for MyGrower inside AGRIS?
If No, then something is incorrect in how the report was created in AGRIS. Go back and check steps..
Are you getting the following error?
- If yes, the AGRIS ini file isn't properly set. Please contact Support if assistance is needed.
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