Companies that have users access their EMI equipment and the user RDP’s to the equipment App Server, you will need to enable permission permissions for the user, by selecting “Ports” in your RDP Setup.
Open Remote Desktop Connection (RDP) application from Windows
Select Show Options
Select Local Resources tab
Select the More button under Local Devices and Resources
Mark the Port checkbox
Select OK to apply changes
NOTE:When the “Port” checkbox is not selected, the user will receive the following error: "Insufficient data from scale"
