Released June xx24, 2024
What Modules are Involved?
Accounts Receivable (ACR), Agroguide (AGY), Communications (CFT), Commodity Management (GRN), Name/Address Maintenance (NAM), oneWeigh (ONE), and System Support (SYS)
What's New / Fixed in this Software Update?
Here is the list of the 1 enhancements included in this software update:
Module | Issue Key | Summary | Benefits |
|---|---|---|---|
CFT | AGS-24552 AGS-25239 | Ability to lock out cards at the pump for Passport | Simplifies the process of invalidating customer cards at the pump. |
...
| Expand | ||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||||||||||||||||||||||||||
|
Requirements for this Software Update
You have to install AGRIS 24.0.0 before installing this update. To learn more info about AGRIS 24.0.0 go here →
...
Download the Software Update Install File
Method | Description | |
|---|---|---|
1.
In AGRIS | Go to Help > About AGRIS and click the Get Latest Version button to save the install file to the \Datasets\Downloads\Installs folder. | |
FTP | Or download and save the Software Update file to your desktop. | |
Learn How to Install this Software Update
# | Description |
|---|---|
1. | Unblock the Software Update file (Installer) by doing the following |
21.a | Locate V240SP00_1.zip and right-click on the file, then click Properties. |
21.b. | In Properties, at the bottom, click Unblock and then click OK.  |
32. | If the Unblock button is not there, click Cancel and do the following |
43. | Right-click on the V240SP00_1.zip file and click Extract All then extract using the default settings (By default it will extract to a V240SP00_1 folder on your desktop and open the folder) |
54. | Right-click the Setup.exe (the one with the |
65. | On the message "Apply Software Update id ***** to AGRIS **.*.*?", click OK.  |
76. | On the message "Software Update id ***** for **.*.* has been applied successfully.", click OK. If there is an error, please see Potential Solutions below or contact support.  |
87. | Close the open folder window |
98. | Restart the computer |
109. | The installation process is complete for this machine. Repeat this installation procedure on every machine where AGRIS is installed |
Potential Solutions
Depending on your system configuration or security permissions, you might encounter problems when installing a Software Update. If this occurs, please try any of the following steps to try and fix the issue:
# | Solution |
|---|---|
1. | Restart the computer and attempt the installation again. |
2. | Restart the computer and login as the Domain Administrator and attempt the installation again. |
3. | If you were performing the install through a Remote Desktop Connection, logout of the connection and connect again by running mstsc.exe -admin instead and then try running the installation again. |
4. | If the problem persists, sometimes a reinstall of the AGRIS software may be required. This can be accomplished through Control Panel > Programs and Features by taking the option to Uninstall AGRIS and selecting the option to Reinstall. When the Reinstall has completed attempt the installation of the Software Update again. |
Still having problems? Contact support by (800)-366-2474 | Email | Create Online Ticket | |
The Software Update Installation Log
The Software Update installation creates a log file that contains information about the files that were installed in this Software Update. To review this file, follow these steps:
...