AGRIS Customer Documentation

AGRIS 24.0.0 Software Update 1

Released June 24, 2024

What Modules are Involved?

Accounts Receivable (ACR), Agroguide (AGY), Communications (CFT), Commodity Management (GRN), Name/Address Maintenance (NAM), oneWeigh (ONE), and System Support (SYS)

What's New / Fixed in this Software Update?

Here is the list of the 1 enhancements included in this software update:

Module

Issue Key

Summary

Benefits

Module

Issue Key

Summary

Benefits

CFT

AGS-24552

AGS-25239

Ability to lock out cards at the pump for Passport

Simplifies the process of invalidating customer cards at the pump.

Here is the list of the corrected issues included in this software update:

Component/s

Issue Key

Summary

Component/s

Issue Key

Summary

ACR

AGS-23863

Imports-Booking: Getting unexpected rejection in the scenario with minimal ACRK0 record

AGY

AGS-24801

Mapping-Save Image-Error found non-noded intersection between LINESTRING"

CFT

AGS-25158

Error processing DTN: Object reference not set to an instance of an object.

CFT

AGS-25222

Push Name Id updates to Hrvyst when any Name Id field is updated.

GRN

AGS-24800

WebService Contract Summary - Missing Active contract when calling summary but available via detail call

GRN

AGS-24950

Contract Import - Move Back to a filled / settled schedule does not reset filled / settled flags

GRN

AGS-25142

Contract Import - Returns "NO REMAINING UNITS AVAILABLE TO SPLIT" error even when there are enough unapplied units to transfer

GRN

AGS-25180

Applying to non-p16 schedule on p16 contract creates hedge out of balance

GRN

AGS-25189

Average grades-chose each ticket, results in error: Subscript Out Of Range

NAM

AGS-24585

Name ID Import - Names imported with visible char(160) Á - AGRIS Reject CSV is opening to Excel and Creating the Á on name id's and other fields.

ONE

AGS-23266

oneWeigh Ticket Recovery doesn't export tickets based on filtered list

ONE

AGS-24932

Self Check-In Client - Drop down Remarks showing empty list

SYS

AGS-25066

Document Tracking - Missing contracts document tracking entries when clicking Save/Exit from main form

Requirements for this Software Update

You have to install AGRIS 24.0.0 before installing this update. To learn more info about AGRIS 24.0.0 go here →

Download the Software Update Install File

Method

Description

Method

Description

In AGRIS

Go to Help > About AGRIS and click the Get Latest Version button to save the install file to the \Datasets\Downloads\Installs folder.

Click here for additional details

FTP

Or download and save the Software Update file to your desktop.

Download SU-1 →

Learn How to Install this Software Update

#

Description

#

Description

1.

Unblock the Software Update file (Installer) by doing the following

1.a

Locate V240SP00_1.zip and right-click on the file, then click Properties.

1.b.

In Properties, at the bottom, click Unblock and then click OK.

2.

If the Unblock button is not there, click Cancel and do the following

3.

Right-click on the V240SP00_1.zip file and click Extract All then extract using the default settings (By default it will extract to a V240SP00_1 folder on your desktop and open the folder)

4.

Right-click the Setup.exe (the one with the beside it) and click Run as administrator

5.

On the message "Apply Software Update id ***** to AGRIS **.*.*?", click OK.

6.

On the message "Software Update id ***** for **.*.* has been applied successfully.", click OK.

If there is an error, please see Potential Solutions below or contact support.

7.

Close the open folder window  

8.

Restart the computer  

9.

The installation process is complete for this machine. Repeat this installation procedure on every machine where AGRIS is installed  

 

Potential Solutions

Depending on your system configuration or security permissions, you might encounter problems when installing a Software Update. If this occurs, please try any of the following steps to try and fix the issue:

#

Solution

#

Solution

1.

Restart the computer and attempt the installation again.

2.

Restart the computer and login as the Domain Administrator and attempt the installation again.

3.

If you were performing the install through a Remote Desktop Connection, logout of the connection and connect again by running mstsc.exe -admin instead and then try running the installation again.

4.

If the problem persists, sometimes a reinstall of the AGRIS software may be required. This can be accomplished through Control Panel > Programs and Features by taking the option to Uninstall AGRIS and selecting the option to Reinstall. 

When the Reinstall has completed attempt the installation of the Software Update again.

Still having problems? Contact support by

(800)-366-2474 | Email | Create Online Ticket

The Software Update Installation Log 

The Software Update installation creates a log file that contains information about the files that were installed in this Software Update. To review this file, follow these steps:

  • Go to Start - Run

  • Type this: %ProgramFiles(x86)%\AGRIS\TEMP\AGRISSU.Log

  • Click OK to view the file.

Note: If this generates an error, type this instead: %ProgramFiles%\AGRIS\TEMP\AGRISSU.Log

 

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