Overview
Use this job aid to apply a payment from hold. A payment may be left unapplied or partially applied through Enter Payments Received. Payments and/or prepayments may be reversed temporarily to hold. This job aid is used to apply unapplied payments, payments on hold, and prepayments to invoice transactions.
To apply a payment from hold:
- From the Toolbar, click Accounts Receivable.
- From the Accounts Receivable menu, select Payments/Prepayments, and then select Payments/Prepayments.
- Select Apply Payments.
- In the Name Id box, click Lookup or type * and press Enter, and then select the name id you want to apply payments from hold for, or type the name id that you want to apply payments from hold for.
- In the Date Applied box, the current processing date defaults. Change the date if necessary by typing over the date.
- Click OK.
- Click OK.
- In the Payment Date box, type the date you want to select payments for, or leave blank to select all payments.
- In the Check Number box, type the check number you want to select payments for, or leave blank to select all payments.
- In the Location Code box, click Lookup or type * and press Enter, and then select the location, or type the location code you want to select payments for, or leave blank for all locations.
- In the Receipt Number box, type the receipt number you want to select payments for, or leave blank to select all payments.
- In the Bank Code box, type the bank code you want to select payments for, or leave blank to select all payments.
- In the Payment type box, type 1 for Payments on Hold Only, or type 2 for A/R or Generic Prepayments Only, or type 3 for Reclassify/Apply Other Prepayments, or leave blank for all.
- Click OK.
- Select the unapplied payment.
- In the Apply Option box, type 1 for Payment on Account, or type 2 for Apply Entire Amount To Balance Due, or type 3 for Leave Remaining as Unapplied Payment .
- If you selected 1 for Payment on Account, see the job aid Applying a Payment on Account, Steps 23 - 36.
- If you selected 2 for Apply Entire Amount To Balance Due, see the job aid Applying a Payment to the Balance Due, Steps 23 - 31.
- If you selected 3 for Leave Remaining as Unapplied Payment, At the Is This Correct? prompt, click Yes.
Learn more about Payments and Prepayments feature:
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