How to reset (when spinning circle keeps spinning or a blank screen appears):
Why does this happen?
- This may happen if you have not used the app for several days / weeks.
- This may happen if the application has been updated since you last logged in.
What to do on the mobile app?
- Delete the app and re-install. (Note: Deleting the app from your phone will not result in any data loss)
What to do on the desktop website?
- If you get the spinning circle on the AGRIS Sales website, try clearing your browser history and cache.
- Reload the AGRIS Sales website after clearing your history.
- See the instructions below.
When you go to the website / page and a spinning circle that keeps spinning or a blank screen appears on a web page, here is information to help you clear browsing / recent history:
Why does this happen?
- This may happen if you have not used the website / page for several days / weeks.
- This may happen if the website / page has been updated since you last logged in.
What to do on the website / page?
- If you get the spinning circle on the website / page, try clearing your browsing / recent history and cache.
- Close the browser and then reload the website / page after clearing your history.
Guide to clear browsing history:
/
When you go to the website / page and a spinning circle that keeps spinning or a blank screen appears on a web page, here is information to help you clear browsing / recent history:
Why does this happen?
- This may happen if you have not used the website / page for several days / weeks.
- This may happen if the website / page has been updated since you last logged in.
What to do on the website / page?
- If you get the spinning circle on the website / page, try clearing your browsing / recent history and cache.
- Close the browser and then reload the website / page after clearing your history.
Guide to clear browsing history:
/
/include
/
If nothing seems to work, reach out to your IT department:
- Have your IT department restart the agent service. Here is a brief instruction for restarting the agent:
Related Content:
选定的根页面无法找到。