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How to get access to the spreadsheet button when it is grayed out

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  1. Go to Customize > System Security > 4. Edit Security Levels

  2. Choose the user(s) who need access

  3. Select the SYS - General Options - Grid Export to Spreadsheet setting

    1. image-20240523-142842.png

  4. Edit security to be Yes for this setting. This will give access to the spreadsheet button in all packages.