Overview
Use this job aid to reverse delivery tickets. Delivery ticket transactions created through Delivery Ticket Entry, or imported from another software source can be reversed (voided). If the delivery ticket was invoiced, the invoice must be reversed first. The reversal process returns to inventory (increases quantity on hand) of any line items on the selected delivery ticket, and the ticket status is set to V for void.
To reverse delivery tickets:
- From the Toolbar, click Inventory.
- From the Inventory menu, select Delivery Tickets.
- From the Delivery Tickets menu, select Reverse Delivery Tickets.
- In the Location Code box, click Lookup or type * and press Enter to change if necessary.
- In the Bill To Name Id box, click Lookup or type * and press Enter, and then select the customer that received the shipment, or type the customer that received the shipment.
- In the Ticket Number box, type the ticket number you want to reverse.
- In the Reverse Date box, the current processing date displays, if this is not correct, type a new date.
- Click OK.
- In the Ticket Number and Line Number windows add information to define your search or leave blank, Click Lookup or type * and press Enter, and then select the appropriate information or type the appropriate information.
- At the Do You Want To Reverse This Transaction? prompt, click Yes.
- Press Esc until the Toolbar becomes active.
