oneFreight / Transfer Plus Customer Documentation
oneFreight / Transfer Plus - Accessing log files
oneFreight log files can be found in the following folder on the server on which the oneFreight service is installed:
C:\Users\Public\Documents\Modularis\logs
This folder will contain many log files. Only 1 log file is active and written to at a time and each file will contain all levels of logs that have been set to write to the log.
There are 3 reasons why a new log file would get created:
There is a new day. At midnight, a new file is created so that the file name contains the current date.
The service is restarted. The process ID of the server is in the file name, so restarting the service will change this value and start a new file.
The active log file exceeds 100 MB. To make sure no single file becomes too large, this will event create a new file. If the new log file also exceeds 100 MB, then another log file will be created at that point, and so on.
If a log file is requested when a certain event happened, it is recommended to sort log files by date modified and select the file or files that would have been the active file at that time.
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To see how to capture an Error Log from AGRIS or oneWeigh, please visit this page: https://culturatech.atlassian.net/wiki/x/SIB-lg
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