AGRIS Customer Documentation

Error Log

Error Log

Use Error Log on the Utilities menu to view or print any of the errors that are detected by the AGRIS system. Errors generated by AGRIS are recorded in an error log file as they are generated. The contents of the log are often examined by AGRIS Technical Support when helping you with a problem.

The error log contains errors relating to hardware conditions, data file corruption, Basic errors, Btrieve errors, and sort program errors. For example, the error generated by a printer running out of paper would be in the error log. The error log does not track invalid user response errors. For example, if you are warned about trying to save incomplete data, the error log does not contain the warning message.

The error log also records an entry whenever a workstation encounters a file retry or a record retry for a duration longer than 20 minutes. The errors shown are "Miscellaneous Error # 2 - Maximum File Retry Attempts Exceeded" and "Miscellaneous Error # 3 - Maximum Record Retry Attempts Exceeded."

Information in the file is stored in date order, from oldest to most recent. Contents of the error log file can be purged by using AGRIS System Manager > Maintenance > File Maintenance > Purge Data Files.

 

Error Log – Selection Criteria

Rather than viewing or printing the contents of the entire log file, use the selection criteria on this window to select specific error information.

Error Date - Type a beginning and ending date to search for information within a specific time frame.

System Id - Type your system identification number (for example: G4) or a range of system identification numbers in the Beginning and Ending boxes. To view your system Id, go to AGRIS System Manager > Customize > System Configuration.

Station Number - Type your station number (for example: 001) in the Beginning and Ending boxes. To view your station number, go to AGRIS System Manager > Customize > Work Stations.

Dataset Number - Type the number of the current dataset (for example: 010) in the Beginning and Ending boxes. To view the number of the current dataset, go to AGRIS System Manager > File > Select Dataset.

Package Id - Type the three-character package Id (for example: ACR) or a range of package Ids in the Beginning and Ending boxes. Refer to the table below to view package abbreviations.

 

Package

Abbreviation

Accounts Payable

ACP

Accounts Receivable

ACR

AgroGuide

AGY

Bank Management

BNK

Commodity Management

GRN

Data Transfer

DTR

Electronic Data Interface

EDI

General Ledger

LDG

Inventory Management

INV

Name/Address

NAM

OneWeigh

ONE

Patronage Accounting

PAT

Payroll

PAY

Storage Management

BIN

System Journal Interface

SJI

System Manager

SYS

 

Version - AGRIS release version (for example: 9.4.1.3) in the Beginning and Ending boxes. Leave blank to include all versions.

Network User - Type your network user Id, if you log onto a network, in the Beginning and Ending boxes. Leave blank to include all users.

Machine Name - Type your network computer name in the Beginning and Ending boxes. Leave black to include all machines.

Error Type - Type an error type (for example: B) or a range of error types in the Beginning and Ending boxes. Error types include:

  • B - Btrieve

  • E - Environment

  • S - Sort

  • L - Basic language

Error Number - Type an error number (for example: 53 for File Not found) or a range of error numbers in the Beginning and Ending boxes. Leave blank to include all errors.

Summary Report ? - Print a statistical summary of the selected log file information

Here are sample screenshots of the Error Log Selection Criteria and output.

 

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