AGRIS Customer Documentation
22.3.0 Software Update 3 (13 MAR 2023)
- Russell Shirley
- Mike Terning
- Jon Delaney
Released on 13 March 2023
What Modules are Involved?
AgroGuide (AGY), AttachToo (AT2), Communications (CFT), Commodity Management (GRN), Inventory Management (INV), System (SYS)
What's New / Corrected in this Software Update?
Here are the lists of the 3 improvements and several corrected issues included in the software update:
Component/s | Issue Key | Summary |
|---|---|---|
Improvements | ||
AGY | AGS-22129 | Added support for Bing Maps when displaying client, farm and field information |
GRN | AGS-21601 | Average Grades: ability to average across locations and across Ship To/From Name IDs |
SYS | AGS-22381 | Help > Contact Information -> Link updated for current support (remote control tool) |
Requirements for this Software Update
You have to install AGRIS 22.3.0 before installing this update. To learn more info about AGRIS 22.3.0 go here →
Learn How to Install this Software Update
# | Description | |
|---|---|---|
1. | Download and save the Software Update file to your desktop. | |
2. | Unblock the Software Update file (Installer) by doing the following | |
2.a | Locate V223SP00_3.zip and right-click on the file, then click Properties. | |
2.b. | In Properties, at the bottom, click Unblock and then click OK.  | |
3. | If the Unblock button is not there, click Cancel and do the following | |
4. | Right-click on the V223SP00_3.zip file and click Extract All then extract using the default settings (By default it will extract to a V223SP00_3 folder on your desktop and open the folder) | |
5. | Right-click the Setup.exe (the one with the beside it) and click Run as administrator | |
6. | On the message "Apply Software Update id ***** to AGRIS **.*.*?", click OK.  | |
7. | On the message "Software Update id ***** for **.*.* has been applied successfully.", click OK. If there is an error, please see Potential Solutions below or contact support.  | |
8. | Close the open folder window | |
9. | Restart the computer | |
10. | The installation process is complete for this machine. Repeat this installation procedure on every machine where AGRIS is installed | |
Potential Solutions
Depending on your system configuration or security permissions, you might encounter problems when installing a Software Update. If this occurs, please try any of the following steps to try and fix the issue:
# | Solution |
|---|---|
1. | Restart the computer and attempt the installation again. |
2. | Restart the computer and login as the Domain Administrator and attempt the installation again. |
3. | If you were performing the install through a Remote Desktop Connection, logout of the connection and connect again by running mstsc.exe -admin instead and then try running the installation again. |
4. | If the problem persists, sometimes a reinstall of the AGRIS software may be required. This can be accomplished through Control Panel > Programs and Features by taking the option to Uninstall AGRIS and selecting the option to Reinstall. When the Reinstall has completed attempt the installation of the Software Update again. |
Still having problems? Contact support by (800)-366-2474 | Email | Create Online Ticket | |
The Software Update Installation Log
The Software Update installation creates a log file that contains information about the files that were installed in this Software Update. To review this file, follow these steps:
Go to Start - Run
Type this: %ProgramFiles(x86)%\AGRIS\TEMP\AGRISSU.Log
Click OK to view the file.
Note: If this generates an error, type this instead: %ProgramFiles%\AGRIS\TEMP\AGRISSU.Log
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