AGRIS Customer Documentation
22.3.0 Software Update 6 (31 May 2023)
- Rudolph Jones
- Russell Shirley
Released on May 31st, 2023
What Modules are Involved?
Accounts Receivable (ACR), AGRIS Common Services (ENV), Commodity Management (GRN), Data Replication Service (DRS) and System Support (SYS)
What's New / Fixed in this Software Update?
Here is the list of the 1 enhancement and 6 corrected issues included in this software update:
Component/s | Issue Key | Summary |
|---|---|---|
Enhancements | ||
ACR | AGS-22114 | Ability to generate booking statements |
Requirements for this Software Update
You have to install AGRIS 22.3.0 before installing this update. To learn more info about AGRIS 22.3.0 go here →
Learn How to Install this Software Update
# | Description | |
|---|---|---|
1. | Download and save the Software Update file to your desktop. | |
2. | Unblock the Software Update file (Installer) by doing the following | |
2.a | Locate V223SP00_6.zip and right-click on the file, then click Properties. | |
2.b. | In Properties, at the bottom, click Unblock and then click OK.  | |
3. | If the Unblock button is not there, click Cancel and do the following | |
4. | Right-click on the V223SP00_6.zip file and click Extract All then extract using the default settings (By default it will extract to a V223SP00_6 folder on your desktop and open the folder) | |
5. | Right-click the Setup.exe (the one with the beside it) and click Run as administrator | |
6. | On the message "Apply Software Update id ***** to AGRIS **.*.*?", click OK.  | |
7. | On the message "Software Update id ***** for **.*.* has been applied successfully.", click OK. If there is an error, please see Potential Solutions below or contact support.  | |
8. | Close the open folder window | |
9. | Restart the computer | |
10. | The installation process is complete for this machine. Repeat this installation procedure on every machine where AGRIS is installed | |
Potential Solutions
Depending on your system configuration or security permissions, you might encounter problems when installing a Software Update. If this occurs, please try any of the following steps to try and fix the issue:
# | Solution |
|---|---|
1. | Restart the computer and attempt the installation again. |
2. | Restart the computer and login as the Domain Administrator and attempt the installation again. |
3. | If you were performing the install through a Remote Desktop Connection, logout of the connection and connect again by running mstsc.exe -admin instead and then try running the installation again. |
4. | If the problem persists, sometimes a reinstall of the AGRIS software may be required. This can be accomplished through Control Panel > Programs and Features by taking the option to Uninstall AGRIS and selecting the option to Reinstall. When the Reinstall has completed attempt the installation of the Software Update again. |
Still having problems? Contact support by (800)-366-2474 | Email | Create Online Ticket | |
The Software Update Installation Log
The Software Update installation creates a log file that contains information about the files that were installed in this Software Update. To review this file, follow these steps:
Go to Start - Run
Type this: %ProgramFiles(x86)%\AGRIS\TEMP\AGRISSU.Log
Click OK to view the file.
Note: If this generates an error, type this instead: %ProgramFiles%\AGRIS\TEMP\AGRISSU.Log
✦
✦
✦
3820 Mansell Road, Suite 350 ✦ Alpharetta, GA 30022 ✦ www.GreenstoneSystems.com
© 2011 - 2024 Cultura Technologies LLC. All Rights Reserved Worldwide. Products and company names mentioned herein may be trademarks or registered trademarks of their respective owners.