AGRIS Customer Documentation

22.3.0 Software Update 4 (31 MAR 2023)

Released on Friday 31 March 2023

What Modules are Involved?

AgroGuide (AGY), AttachToo (AT2), Install

What's New / Corrected in this Software Update?

Here is the list of the 4 corrected issues included in the software update:

Component/s

Issue Key

Summary

Component/s

Issue Key

Summary

AGY

AGS-22500

Agronomy integration - Comments not transforming correctly as formulation comments at time of AGRIS update

AT2

AGS-22437

Filebound integration - posting signed Esign documents are unsuccessful

AT2

AGS-22463

AttachToo - Esign integration - AGRIS File Paths are not consistently provided resulting in inability to process Esign contracts.

Install

AGS-22457

Software Update Installer - When the path contains a space character, the install process does not copy the files

Requirements for this Software Update

You have to install AGRIS 22.3.0 before installing this update. To learn more info about AGRIS 22.3.0 go here →

Learn How to Install this Software Update

#

Description

#

Description

1.

Download and save the Software Update file to your desktop.

Download SU-4 →

2.

Unblock the Software Update file (Installer) by doing the following

2.a

Locate V223SP00_4.zip and right-click on the file, then click Properties.

2.b.

In Properties, at the bottom, click Unblock and then click OK.

3.

If the Unblock button is not there, click Cancel and do the following

4.

Right-click on the V223SP00_4.zip file and click Extract All then extract using the default settings (By default it will extract to a V223SP00_4 folder on your desktop and open the folder)

5.

Right-click the Setup.exe (the one with the beside it) and click Run as administrator

6.

On the message "Apply Software Update id ***** to AGRIS **.*.*?", click OK.

7.

On the message "Software Update id ***** for **.*.* has been applied successfully.", click OK.

If there is an error, please see Potential Solutions below or contact support.

8.

Close the open folder window  

9.

Restart the computer  

10.

The installation process is complete for this machine. Repeat this installation procedure on every machine where AGRIS is installed  

 

Potential Solutions

Depending on your system configuration or security permissions, you might encounter problems when installing a Software Update. If this occurs, please try any of the following steps to try and fix the issue:

#

Solution

#

Solution

1.

Restart the computer and attempt the installation again.

2.

Restart the computer and login as the Domain Administrator and attempt the installation again.

3.

If you were performing the install through a Remote Desktop Connection, logout of the connection and connect again by running mstsc.exe -admin instead and then try running the installation again.

4.

If the problem persists, sometimes a reinstall of the AGRIS software may be required. This can be accomplished through Control Panel > Programs and Features by taking the option to Uninstall AGRIS and selecting the option to Reinstall. 

When the Reinstall has completed attempt the installation of the Software Update again.

Still having problems? Contact support by

(800)-366-2474 | Email | Create Online Ticket

The Software Update Installation Log 

The Software Update installation creates a log file that contains information about the files that were installed in this Software Update. To review this file, follow these steps:

  • Go to Start - Run

  • Type this: %ProgramFiles(x86)%\AGRIS\TEMP\AGRISSU.Log

  • Click OK to view the file.

Note: If this generates an error, type this instead: %ProgramFiles%\AGRIS\TEMP\AGRISSU.Log

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